lowfidelity GmbH - "AGB"
Depending on the service you commission from us, different General Terms and Conditions ("AGB") apply. To help you quickly find the terms relevant to you, we briefly explain below what each set of "AGB" covers. The governing terms are always those that match your specific order.
Last updated: 16.09.2026
Terms and Conditions for Operator Services (Hosting)
These terms apply when we take over the ongoing operation and maintenance of your IT systems. The exact scope of services and the agreed availability are set out in a separate Service Level Agreement (SLA).
Terms and Conditions for Programming Services
These terms apply to the development and delivery of software: from concept and design through to custom software. Among other things, they govern the specification of services, acceptance, and warranty.
Terms and Conditions Software Support Services
These terms apply to the maintenance and support of software already in use, such as hotline and consulting, the provision and installation of updates, and troubleshooting. The respective scope depends on the agreed support class.
Terms and Conditions for Film and Video Production
These terms apply to commissioned and advertising film productions: from production and acceptance through to usage rights in the finished film. They also govern the payment terms and, where artificial intelligence is used, its disclosure.
